Refund Policy

California Academy of Management — operated by Replatform
P.O. Box 79118, Mong Kok Post Office, Hong Kong

Last Updated: July 16, 2026

Our General Policy: All Sales Are Final

All fees paid to California Academy of Management are non-refundable. When you purchase access to a program, you are purchasing immediate access to digital educational content. Payment constitutes your acceptance that:

  • The service is delivered digitally and made available to you immediately upon purchase
  • There is no automatic right of return or refund once access has been granted
  • You have read and understood the Accreditation Disclaimer before purchasing

We do not offer refunds based on:

  • Change of mind
  • Failure to complete the program
  • Dissatisfaction with course content after access has been granted
  • Employment outcomes or certificate recognition by any third party
  • Technical issues caused by your own device, browser, or internet connection

Discretionary Exceptions

We understand that exceptional circumstances arise. At our sole and absolute discretion, we may consider a refund or partial credit in the following situations:

  • A verified technical failure on our platform that permanently prevented you from accessing purchased content, which we were unable to resolve within a reasonable time
  • Duplicate accidental payment for the same program
  • Any other circumstance we deem appropriate, evaluated on a case-by-case basis

We are under no obligation to grant any exception. Submitting a request does not guarantee a refund. Our decision on all refund requests is final.

How to Submit a Refund Request

If you believe your situation warrants an exception, contact us within 7 days of the triggering event:

  • Email: support@californiaacademy.net
  • Subject line: "Refund Request — [Your Full Name] — [Program Name]"
  • Include: your account email, order reference number, date of purchase, and a description of the issue

We will respond within 10 business days. If a refund is approved, it will be issued to your original payment method within 14 business days of approval.

Mandatory Consumer Rights

Nothing in this policy affects any statutory rights you may have under the mandatory consumer protection laws of your country of residence that cannot be excluded by contract. If you are unsure whether such rights apply to you, we recommend seeking independent legal advice.

Contact

Replatform (trading as California Academy of Management)
P.O. Box 79118, Mong Kok Post Office, Hong Kong
Email: support@californiaacademy.net